Metro Market Seafood & Butcher

Google ratings and reviews

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  Lila Chung

  a year ago

  We bought a fish and asked them to help prepare it. After waiting for a long time, they told us the fish we had paid for was missing. Then they casually said, "Why don’t you just pick another one?" After we questioned them, they said, "Pick a second one and we’ll give it to you for free." But fresh fish is limited—we had carefully selected and paid for ours, only for it to be taken by someone else. This is completely unacceptable. What’s worse is the staff member’s attitude—especially toward my parents. As shown in the photo, she acted as if she had done nothing wrong and even yelled back at us, as though we were the ones causing trouble. This level of disrespect is outrageous. In the end, we didn’t receive a refund, nor did they recalculate the price. It was extremely disappointing and unprofessional.🤨

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  Wendy0304

  5 months ago

  Rude staff! I asked if they can butterfly the fish and instead of politely saying no, the female staff laughed and said “we don’t do that here” as if I asked a shameful question. Another male staff approached and they talked in their language then looked at me and laughed at me together. Their attitude towards customer does not reflect Australian values at all. I don’t understand how they can keep the business open with those kind of people. Should be inspected randomly.

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  TH33

  a year ago

  Don’t expect service and staff do not have the patience to wait or answer questions. It gets very busy, know what you want in advance. Besides the super busy place and staff with frozen faces. The seafood and meat is very fresh and very well prepared. They will not go to the extra effort for customising your order. It is get in get out service. As someone who loves to host and prepare creative, large, fresh hot pots and bbq for those I love, I don’t mind the cold faces from staff as long as the meat and seafood is fresh.

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  paul hughes

  6 months ago

  The last lot of oysters I bought were quite alright, not exactly Jumbo like they say , good on the day though I've had some very average and small ones as well Pork Mince is a but too fatty, but ok Service is the usual blank dead faces You need to go there with a Chinese person to check and negotiate a better deal , then all of a sudden they're polite and understanding Watch your Sashimi too Not always up to scratch but ok ...

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  Joey Cheung

  6 years ago

  Good selection of Asian produce and reasonable price. They also offer butcher and seafood next door.

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