Vatan Butchery

Google ratings and reviews

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  Эльбрус Джабраилов

  3 months ago

  Extremely disappointed. I bought a chicken from this store, which proudly advertises itself as Halal. When I got home and opened the package, I was hit by a strong rotten smell. The chicken was clearly spoiled and completely unfit for consumption. Selling spoiled meat is absolutely unacceptable. This is not just poor customer service—it is a serious health risk. It is especially shocking to see this from a store that claims to follow high standards and sell Halal products. Because of this experience, I will be reporting this incident to the NSW Food Authority so they can investigate this matter. Businesses that sell food have a responsibility to ensure their products are safe for customers. After this experience, I have completely lost trust in this business. I would not recommend buying meat here. Please check everything carefully before you leave the store, otherwise you may end up wasting your money on spoiled products. If this store cannot ensure the freshness and safety of the meat it sells, it should not be selling meat at all. Food safety should never be compromised.

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  Elena Zernova

  3 months ago

  I came to this halal butcher shop while walking in the area. I decided to take a look and buy some meat. I asked for lamb and specifically requested the freshest cut because we were expecting guests that day and I needed to cook something delicious. However, I was immediately shouted at, told that it is halal meat and therefore cannot be not fresh, and then asked where I am from. It was a disgusting experience. I will never go back.

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  Kristina Popova

  3 months ago

  I’m very disappointed with the customer service I received today. I came to this halal butcher with my stroller and my small dog on a leash. My dog only stepped onto the entrance step of the shop. There is nowhere outside to safely tie a dog, and the entrance is already very narrow and difficult to access with a stroller. I was only planning to quickly place my order, wait outside while it was being prepared, and then come back in to pay. Instead, I was shouted at repeatedly to remove my dog. I immediately took my dog outside and returned without the dog, but when I asked why they were being so rude to a regular customer, I was told that they would not serve me at all. This was completely unnecessary and extremely disrespectful. A simple polite request would have been enough. Instead, I was treated very rudely and refused service even after I complied. Very poor customer service. I will not be coming back.

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  Mahya Parchami

  3 months ago

  The minced meat and diced lamb were very poor quality. We also purchased a kidney set that appeared to be spoiled, and after eating it, everyone in our family became unwell. Another concerning point was that some customers, who appeared to be friends or relatives of the staff, were given specially prepared meat packages brought out from the back, while regular customers were served from the front display. This gave us the impression that different-quality products may have been provided to different customers. Based on our experience, we would not recommend Vatan Butchery. Food quality, freshness, hygiene and equal treatment of customers need serious improvement. 🤢

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  Basir Ahmed

  4 months ago

  Friendly staff, fresh meat, good prices. Great spot for Halal Meat. Having Organic options would give them 5stars.

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